Official platform document

7cassino Privacy Policy – How We Protect Your Data

7cassino takes your personal data seriously. This policy explains, in plain language, what we collect, why we collect it, how we protect it, and what your rights are as a data subject — all in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018).

Last updated: January 2026 Version 2.4
Key points of this policy
Full LGPD compliance
256-bit SSL encryption across all data
No data sold to third parties
You can request deletion at any time
Functional and security cookies only
Your data subject rights are guaranteed
DPO available for questions and requests
256
SSL bits
LGPD
Law 13,709/18
0
Data sold
15 d
Response time
24h
DPO Support
7
LGPD Rights

This Privacy Policy describes how the 7cassino collects, uses, stores, shares, and protects the personal data of users of the platform available at 7cassino.best. It was drafted in accordance with the General Personal Data Protection Law (LGPD — Law No. 13,709/2018) and applies to all services offered by 7cassino, including online casino, Sports Betting, live betting, Live Casino, and all other platform features.

By creating an account or using any 7cassino service, you confirm that you have read and understood this Privacy Policy. If you disagree with any point described here, please do not use the platform and reach out to our Data Protection Officer (DPO) at the email address provided at the end of this document.

Plain language: We made a conscious effort to write this policy in plain Brazilian English, free of excessive legal jargon. If any section is unclear, please reach out — we're happy to explain.

1 Who We Are – The Controller of Your Data

For the purposes of the LGPD, the controller of your personal data is the company operating 7cassino, responsible for determining the purposes and means of processing users' personal data on the platform. 7cassino is operated by a duly licensed company authorized to provide online entertainment services.

The Data Protection Officer (DPO) of 7cassino is the direct channel for exercising your rights as a data subject and for any questions about this policy. Contact details are available in Section 13 of this document.

This policy applies to all personal data collected through the 7cassino.best platform, the official 7cassino mobile app, our chat, email, and WhatsApp support, and any other interaction with 7cassino services.

2 What Personal Data We Collect

7cassino collects personal data at different points during your interaction with the platform. Each category is detailed below:

Category Data collected When it is collected
Identification Full name, CPF, date of birth, gender, nationality Registration & KYC
Contact Email address, mobile phone number, residential address Registration
Documents National ID (RG), driver's license (CNH), or passport (front and back), selfie with document, proof of address KYC Verification
Financial Pix key, bank details for wire transfers, deposit and withdrawal history, payment method used Financial transactions
Behavior Betting history, games accessed, sessions, usage frequency, gaming preferences Platform use
Technical IP address, device type, operating system, browser, session identifiers Platform access
Communication Support conversation history, exchanged emails, chat interactions Customer support

Sensitive data: 7cassino does not intentionally collect sensitive data such as racial or ethnic origin, political opinion, religious belief, or health information, except where strictly required to fulfill a legal obligation — for example, in responsible gambling processes where health-related data is relevant and explicit consent has been provided by the user.

3 How We Use Your Personal Data

Data collected by 7cassino is used exclusively for the purposes described below. No data is used for any other purpose without prior notice to you.

Creating and managing your account: Account holder identification, access authentication, preference settings, activity history, and account-related communications.
Payment processing: Validation of deposits via Pix, bank slip, credit/debit card, Mercado Pago, and PicPay; processing of withdrawals via Pix and TED to banks such as Nubank, Itaú, Bradesco, and Banco do Brasil; financial fraud prevention.
Identity verification (KYC) and anti-money laundering: Compliance with regulatory obligations related to user identification, document verification, and analysis of suspicious transactions as required by applicable Brazilian law.
Customer support: Resolving questions and issues related to your account, transactions, and games; maintaining a support history to ensure continuity and quality in 24-hour Portuguese-language support.
Responsible gambling: Monitoring of behavioral patterns that may indicate problem gambling; enforcement of limits set by the user; management of active self-exclusions.
Communications & promotions: Sending mandatory transactional notifications (deposit confirmations, withdrawals, account changes); promotional communications about bonuses, tournaments, and new features — only with your consent, and you may opt out at any time.
Platform improvement: Aggregated and anonymized analysis of usage behavior to identify performance improvements, usability enhancements, and game catalog updates. This data is always processed in a way that prevents individual identification.
Compliance with legal obligations: Compliance with directives from public authorities, court orders, regulatory audits, and any other requirements under Brazilian legislation applicable to the online entertainment sector.
4 Legal Basis for Data Processing

The LGPD requires that all processing of personal data have a legal basis to justify it. 7cassino grounds the processing of your personal data on the following bases set out in Article 7 of the LGPD:

Contract performance

Data required to create and maintain your account, process deposits and withdrawals, and provide the casino and betting services you signed up for.

Consent

Marketing communications and promotions about bonuses, tournaments, and new features — only when you explicitly opt in, and revocable at any time.

Legal obligation

KYC, anti-money laundering, retention of financial records, and compliance with orders from competent authorities under Brazilian law.

Legitimate interest

Platform security, fraud prevention, detection of multiple accounts, and aggregated analysis for service improvement — always respecting your rights and without overriding the data subject's interests.

5 Data Sharing with Third Parties

7cassino does not sell users' personal data. Data is shared with third parties only in the situations described below, and always limited to the minimum necessary for the specific purpose:

Payment processors: To process deposits and withdrawals via Pix, boleto bancário, credit/debit card, Mercado Pago, and PicPay, the necessary financial data is shared with authorized processing partners. These partners are bound by data processing agreements that include confidentiality obligations.
Game providers: To make games available on the platform, session data and account identifiers are shared with providers such as Pragmatic Play, PG Soft, Evolution Gaming, Spribe, and Microgaming. This data is used exclusively to operate the games and verify results.
Identity verification services: For document analysis during the KYC process, we work with specialized partners in digital identity verification who handle submitted documents in a secure, certified environment.
Public authorities: When required by law, court order, or request from a competent Brazilian authority, 7cassino provides the requested data. Whenever legally permitted, we notify the affected data subject. This includes reporting obligations related to anti-money laundering.
Corporate restructuring: In the event of a merger, acquisition, or sale of 7cassino assets, user data may be transferred to the successor company. In such cases, you will be notified in advance and will have the right to request deletion of your data before the transfer takes place.

Guarantee: All third parties that receive personal data from 7cassino users are bound by contracts requiring LGPD compliance and prohibiting the use of that data for any purpose beyond what is specified. We conduct periodic audits of our data partners.

6 Data Security & Protection

7cassino implements robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or destruction. Security here is not a marketing checkbox — it is real, ongoing infrastructure.

256-bit SSL Encryption

All communications between your device and the platform are encrypted using TLS 1.3 / SSL 256-bit standards.

Encrypted Storage

Personal and financial data is stored on secure servers with encryption at rest (AES-256).

Access Control

Access to personal data is restricted to employees and systems with a verified need based on the role they perform.

Continuous Monitoring

Intrusion detection systems and suspicious activity monitoring operate 24 hours a day, 7 days a week.

Incident Response Plan

In the event of a data breach, 7cassino notifies the ANPD and affected data subjects within the legal 72-hour window, as required by the LGPD.

Security Testing

We conduct periodic penetration testing and security audits carried out by independent specialists.

Even with all these measures in place, no system is 100% breach-proof. You also play a role in keeping your account safe — protect your password, never share it with anyone, and enable two-factor authentication in your 7cassino account settings.

7 Data Retention – How Long We Keep Your Data

7cassino retains personal data only for as long as necessary to fulfill the purposes for which it was collected, in compliance with the minimum retention periods required by Brazilian law. The table below summarizes the main retention periods:

Data categoryPeriodLegal basis
Registration data (name, CPF, email)5 yearsAfter account closure — Brazilian Civil Code
KYC documents (national ID, driver's license, selfie)5 yearsAML regulatory obligation
Financial transaction history5 yearsNational Tax Code and anti-money laundering regulations
Betting and gaming history2 yearsAfter the last session — legitimate interest and contractual obligation
Support history and communications2 yearsAfter the support interaction is closed — legitimate interest
Technical data (IPs, access logs)12 monthsBrazilian Internet Civil Rights Framework (Lei nº 12.965/2014)
Marketing preferences / consentUntil revokedConsent — LGPD Art. 7, I

Once retention periods expire, data is securely deleted or anonymized so that it can no longer identify the data subject. Requests for early deletion are evaluated on a case-by-case basis, in compliance with the minimum retention periods required by law.

8 Cookies and Tracking Technologies

7cassino uses cookies and similar technologies to ensure the platform works correctly, protect session security, and — with your consent — personalize your experience. Below we detail the types of cookies we use:

To manage your cookie preferences, go to Account Settings → Privacy → Cookie Preferences after login. You can also adjust cookie settings directly in your browser (Chrome, Safari, Firefox), though this may affect the functionality of certain platform features.

7cassino does not use tracking pixels from external social networks or share behavioral data with third-party advertising platforms. Performance cookies are processed internally by our own analytics system.

9 Your Rights as a Data Subject

The LGPD grants you, as the owner of your personal data, the following rights, which 7cassino is fully committed to upholding:

Right of Access

Request a copy of all personal data 7cassino holds about you, including data categories, purposes of use, and with whom it has been shared.

Right to Correction

Request the correction of incomplete, inaccurate, or outdated data. For basic account information, corrections can be made directly in your account settings.

Right to Deletion

Request the deletion of data processed on the basis of consent. For data retained under a legal obligation, deletion is only possible once the mandatory legal retention period has expired.

Right to Data Portability

Receive your personal data in a structured, machine-readable format (JSON or CSV) for transfer to another data controller, where technically feasible.

Right to Object

Object to data processing based on legitimate interest when that processing violates your fundamental rights or is disproportionate to the stated purpose.

Right to Restriction

Request a temporary suspension of data processing when there is a dispute about the accuracy of the data or the lawfulness of the processing, while the matter is being resolved.

Consent Withdrawal

Withdraw any previously given consent, such as for receiving marketing communications, without affecting processing based on other legal bases.

How to Exercise Your Rights
1
Submit your request

Contact the DPO by email: privacidade@7cassino.best or via live chat on the platform. Please provide your full name, CPF, the right you wish to exercise, and the specific data involved in the request.

2
Identity verification

To protect your privacy and prevent unauthorized access to your data, we need to verify your identity before processing any request. This is typically done through a simple verification via your registered email address.

3
Analysis and response

7cassino responds within the legal deadline of 15 business days from the confirmation of receipt of the request, stating the measures taken or the reasons why the request cannot be fulfilled (including the applicable legal basis).

4
Appeal to the ANPD

If you are not satisfied with 7cassino's response, you have the right to file a complaint with the National Data Protection Authority (ANPD), the authority responsible for overseeing LGPD compliance in Brazil.

10 International Data Transfer

To provide some of its services, 7cassino may need to transfer personal data to countries outside Brazil — for example, to game providers such as Evolution Gaming, Pragmatic Play, and Microgaming, which operate servers in other countries.

7cassino ensures that all international data transfers are carried out in compliance with the LGPD through the following safeguards:

Countries with adequate protection levels

Preference for partners in countries recognized by the ANPD as providing a level of protection adequate to the LGPD.

Standard contractual clauses

For partners in other countries, we use contractual clauses that impose equivalent personal data protection obligations.

You may request information about the specific international transfers involving your data and the safeguards applied by contacting our DPO.

11 Minors

7cassino services are intended exclusively for users aged 18 (eighteen) and over. 7cassino does not knowingly collect personal data from minors and has technical and procedural safeguards in place to prevent minors from registering or using the platform.

If you believe a minor has created an account on 7cassino, or that we have collected personal data from a child or adolescent without proper authorization, please contact our DPO immediately at privacidade@7cassino.best. The account will be investigated and, if confirmed, closed immediately with all collected personal data deleted.

The KYC process — which requires a photo ID, date of birth, and a live selfie — is the primary technical barrier 7cassino uses to detect and block registration attempts by minors.

12 Changes to This Privacy Policy

7cassino may update this Privacy Policy periodically to reflect changes in data processing practices, applicable legislation, or the services offered. Whenever relevant changes are made, you will be notified by:

  • An email sent to the address registered on your account, at least 7 days before the new rules take effect;
  • A prominent notice on the 7cassino.best platform upon login;
  • Update of the effective date shown at the top of this document.

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated practices described. If you do not agree with the changes, you may request account closure and the portability or deletion of your data before the effective date.

13 Contact, DPO & Support Channels

For matters related to your privacy, the exercise of data subject rights, or questions about this policy, 7cassino provides the following contact channels, all with support in Brazilian Portuguese:

DPO Email
privacidade@7cassino.best · response within 15 business days
General Support Email
suporte@7cassino.best · response within 24 hours
Live Chat
Available on the platform 24h · instant response
WhatsApp
Available on the platform after login

For requests to exercise data subject rights (access, correction, deletion, portability), we recommend contacting the DPO by email to ensure your request is routed directly to the person responsible for personal data management at 7cassino, with LGPD deadlines properly monitored.

This Policy is governed by Brazilian law, in particular the LGPD (Law No. 13,709/2018). Disputes regarding data processing may be submitted to the National Data Protection Authority (ANPD), the authority responsible for overseeing LGPD compliance in Brazil.

Why Your Privacy Is Safe at 7cassino

Six pillars that define our commitment to your data

LGPD
Full LGPD Compliance

7cassino not only complies with the General Data Protection Law (Lei nº 13.709/2018) but also uses it as a guiding framework for all decisions involving personal data. We have a dedicated DPO, documented internal processes, and conduct regular reviews to ensure ongoing compliance — not just on paper, but in practice.

Encryption
End-to-End Encryption Across All Data

All communications between your device and 7cassino are protected by TLS 1.3 / SSL 256-bit encryption. Data at rest on our servers — including KYC documents, transaction history, and financial data — is encrypted with AES-256. This means that even in the event of unauthorized server access, your data remains unreadable.

Transparency
Full Transparency on Data Use

7cassino never uses your data for purposes not described in this policy. We do not sell data, share it with advertisers, or build profiles for targeted advertising. Every piece of data collected has a specific, declared purpose and a legal basis to support it — all of which can be audited upon request to our DPO.

Your Rights
Seven Guaranteed Rights, Easy to Exercise

Access, correction, deletion, portability, objection, blocking, and consent withdrawal — all seven data subject rights guaranteed by the LGPD are exercisable on 7cassino through a straightforward process: email the DPO, verify your identity, and receive a response within 15 business days. No unnecessary red tape, no unsubstantiated refusals.

Cookies
Cookies Only for What Matters

7cassino does not use third-party tracking cookies or social media pixels. Essential and security cookies are mandatory for the platform to function correctly. Optional cookies — performance and preferences — can be disabled in your account settings without affecting core functionality.

Incidents
Active Incident Response Plan

In the event of a security incident affecting personal data, 7cassino notifies the ANPD and affected data subjects within 72 hours, as required by the LGPD. We maintain a documented incident response plan, periodically tested, covering containment, forensic analysis, communication, and corrective measures to prevent recurrence.

7cassino Privacy & Security Certifications

LGPD Compliant
SSL 256-bit
KYC Verified
Dedicated DPO
Audited RNG
Approved Pix

Frequently Asked Questions about Privacy at 7cassino

No. 7cassino does not sell personal data. Sharing with third parties only occurs when strictly necessary for the service to operate — such as payment processors to approve your Pix deposit, game providers to make titles available on the platform, and identity verification companies for the KYC process. All such partners are bound by contracts that prohibit the use of data for any other purpose and require compliance with the LGPD.

To request deletion of your data, contact our DPO at privacidade@7cassino.best with your full name, CPF, and a deletion request. After your identity is verified, 7cassino will process the request within 15 business days. Please note that some data cannot be deleted immediately due to legal obligations — such as financial transaction records, which must be retained for 5 years under the Brazilian Tax Code. In these cases, we will clearly inform you which data has been deleted and which must be kept, along with how long it will be retained.

After account closure, 7cassino retains personal data for the minimum periods required by law: identification data and KYC documents for 5 years (regulatory obligation), financial transaction history for 5 years (National Tax Code), and access logs for 12 months (Marco Civil da Internet). Once these periods expire, data is securely deleted. If you want to know exactly which data will be retained after your account is closed, please contact our DPO.

Yes. You have the right to request a full copy of the personal data 7cassino holds about you — this is the right of access guaranteed by the LGPD. To do so, send an email to privacidade@7cassino.best with your name, CPF, and the access request. After identity verification, 7cassino will provide a report in a structured format (PDF or JSON) containing all identifiable data linked to your account, the purposes for which it is used, and with whom it has been shared. The response deadline is up to 15 business days.

Not for third-party advertising. 7cassino uses gameplay behavior data — such as most-played games and usage frequency — exclusively to improve the platform and personalize your experience within 7cassino itself. For example, to suggest relevant games based on your history. This data is not shared with external advertising platforms and is not used to build targeting profiles for outside advertisers.

Documents submitted during the KYC process — government-issued ID, driver's license, selfie, and proof of address — are transmitted over a 256-bit SSL encrypted connection and stored on servers with AES-256 encryption at rest. Access is restricted to compliance team members with a verified need. Documents are retained for the minimum period required by regulation (5 years) and securely deleted after that. The partner company responsible for document review is bound by a data processing agreement that mirrors the same security standards applied to 7cassino.
Platform open now

Your data protected. Your fun guaranteed. Only at 7cassino.

Serious privacy, full LGPD compliance, instant Pix payments, and over 2,000 certified games. 7cassino protects your data with the same care it puts into your gaming experience.

LGPD compliant SSL 256-bit Data never sold DPO available 24h
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